KwikTag T3 Upgrade for 4.x Customers

ImageTag strives to provide valuable transactional content management solutions that fulfill your requirements and earn the continued loyalty of all of our customers. Customer feedback drove the enhancements in the KwikTag T3 release, and it is our goal to make an upgrade to the T3 release easy and affordable for every customer as this not only increases customer satisfaction with KwikTag, but frees support time and effort to be channeled into further development of products and services.

KwikTag T3 has a lot of new functionality and options with an architecture that supports our core technology goals including flexibility, extensibility and continued low cost and evolution to the future. Because the underlying technology has advanced, the upgrade to T3 is more involved than previous downloaded upgrades. Please note that upgrade pricing is based on environment, and subject to change. An exact quote will be provided following an upgrade scoping call.

The KwikTag Appliance

The KwikTag Appliance is a pre-configured Microsoft Hyper-V™ or VMware® virtual environment delivered on a thumb drive for installation on your existing hardware, or pre-staged on hardware you purchase from ImageTag. Because the Appliance is a virtual image, you get all the advantages of virtual environments including maximizing hardware usage, ease of backup, maintenance, deployment portability, and disaster recovery planning. Virtual software is becoming an industry standard and is a good way to keep total cost of ownership low. In T3, all new virtual or hardware implementations include a virtual KwikTag Appliance delivery. If your organization wishes to upgrade to Windows Server 2008 R2, you will receive the new KwikTag Appliance as a virtual image, with or without hardware.

KwikTag T3 Upgrade Costs

For all upgrades, it is necessary to evaluate the technical environment, such as software and operating system versions, KwikTag features and integrations to third-party applications. Upgrade pricing is based on environment, and subject to change; an exact upgrade quote will be provided following an upgrade scoping call. If you wish to purchase additional software functionality, such as KwikApps™, we will consult with you and prepare a quote if necessary.

In step 3, we will ask you to download and fill out a T3 Upgrade Technical Questionnaire which will assist us in evaluating your situation and determining a scope and specific quote.

Frequently Asked Questions

I’m upgrading my Dynamics server to Windows Server 2008. Do I have to upgrade to T3?

No. The KwikTag R2 and T3 appliances run outside of your Dynamics server and it therefore does not matter what version of Windows your Dynamics server uses.

We’re upgrading all of our servers to Windows Server 2008. Can the KwikTag R2 appliance be upgraded to run on Windows Server 2008?

The KwikTag R2 appliance cannot be upgraded to Windows Server 2008 on the existing ImageTag hardware as the server hardware is below the specified requirements for Windows Server 2008. Please review your upgrade options in this document for upgrading to T3 in a new virtual environment on another server, or on new server hardware purchased from ImageTag.

I want to upgrade the KwikTag Database to SQL 2008. Do I have to upgrade to T3?

Yes. The KwikTag R2 appliance does not support SQL 2008. Please review your upgrade options in this document for upgrading to T3 in a new virtual environment on another server, or on new server hardware purchased from ImageTag.

Dynamics Version Support

KwikTag T3 currently supports the following versions of Microsoft Dynamics ERP solutions:

Microsoft Dynamics GP 10, GP 2010 and R2, GP 2013
Microsoft Dynamics NAV 5 SP1, 2009R2 Classic and RTC SP1 (Support for NAV 5 does not support KwikTag workflow capabilities due to the lack of Navision Web Services in NAV 5)
Microsoft Dynamics AX 2009 and AX 2012